STUN PC TRADING

Checkout Terms

Last updated: 4 November 2026

These are the key terms you agree to when you tick the box at checkout and pay. They summarise our Terms of Service, Shipping Policy, Cancellation & Refund Policy and Warranty & Exchange Policy, which set out the full terms.

  • Price. The total shown at checkout is everything you pay, delivery included. Card, FPX, e-wallet and SPayLater payments add a 2% online payment fee, shown in the total. Bank transfer and DuitNow QR have no fee.
  • Instalments. The fee for your chosen tenure is already in the total. Choose the same plan and tenure on the payment page. If you end up paying differently, we refund any fee you did not need, or ask you to pay the difference for the tenure you used.
  • Bank transfer / DuitNow QR. Pay the exact amount into our Maybank account (Stun PC Trading) within 2 hours, with your order number as the payment reference. We start your order once the payment reaches our account. Orders not paid within 2 hours are cancelled, at no charge.
  • Build and delivery. Your PC is assembled and tested in 1 working day if you pay by bank transfer or DuitNow QR, or about 2 to 3 working days for other payment methods, then delivered or made ready for pickup. Delivery fees and estimated times are in our Shipping Policy.
  • Cancellation. You can cancel before your order ships. A restocking charge of 5% of the order value (minimum RM10) applies unless the cancellation is due to us. Refunds can take up to 14 working days.
  • Self-pickup. Please collect within 60 days of our message that your order is ready.
  • Faulty items. Tell us within 7 days of receiving your order for a one-to-one exchange.
  • Your rights. Nothing in these terms limits your rights under the Consumer Protection Act 1999.