Cancellations and Refund Policy
Cancellation By STUN PC
In the event customer has placed order and the item is out of stock or EOL (end of life), we will inform you the estimate time of arrival, suggest you to consider other similar model/brand or cancel and refund to you. Once customer order cancellation is approved, customer will be required to fill up a refund form and email back to STUN PC TRADING (stunpctrading@gmail.com) to process the refund. Kindly be informed that banking process may take up to 14 working days
Cancellation Request
Customer can request for order cancellation via email (stunpctrading@gmail.com). Once the cancellation have been approved, customer will be required to fill up a refund form and email back to STUN PC TRADING (stunpctrading@gmail.com) to process the refund.
**Cancellation will not be accepted once online order have been shipped out
**Cancellation request by customer will be subjected to 5% restocking charges or RM 10 minimum restocking charges (*whichever higher) that will be deducted from the refund amount
**Cancellation will be subjected to terms & conditions of the supplier
**Kindly be informed that banking process may take up to 14 working days